T Teviana. “The Influence of Service Quality, Products and Costs on Customer Satisfaction in Savings”. Jurnal Manajemen Bisnis Eka Prasetya Penelitian Ilmu Manajemen 8, no. 1 (April 25, 2023): 160–169. Accessed November 5, 2026. https://www.jurnal.eka-prasetya.ac.id/index.php/MBEP/article/view/296.